Apple Music and family sharing not working??

Just added my Fiancé on family sharing, on my phone it shows Apple Music is shared, but on his it doesn’t show it! And everytime he opens the music app it asks him to subscribe to the try now for 3 months! I’m already paying for family. Help!

Posted on Dec 8, 2021 12:36 AM

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4 replies

Dec 8, 2021 7:02 PM in response to mohini242

Thanks for posting in the Apple Support Communities mohini242,


We noticed you linked here from Get an Apple Music family subscription, and are looking to share your Apple Music subscription, but your spouse doesn't yet have access to it.


In addition to you both being part of the same Family Sharing group, you'll also need a family subscription to the service. If you tap Settings > [your name] > Subscriptions, does your Apple Music show that it's a family subscription? If not, upgrade your subscription to a family plan following these steps: Change your subscription from Apple


Additional information that may be helpful, is available here: Add a family member to your subscriptions from Apple


We hope this helps!

Mar 4, 2022 1:19 AM in response to mohini242

Hi,


Two important things to keep in mind -


  1. Family Sharing works only if you have taken family subscription
  2. Added family members to your Apple account.


Open Settings > Apple ID > Subscriptions > Add Member.  Your fiancé should now be able to access Apple Music.


If nothing works, logout from iCloud and login again.


Check whether family subscription is reflecting on your Apple Music account page. (https://music.apple.com/login)

Jan 13, 2022 7:27 AM in response to mikeg28806

Hi!

Thank you for your response.


Yes I have checked everything. It’s already charged me and all sorts. Still doesn’t work. Checked all right now as well.


It shows we have family sharing and that he has access to it. Yet when he opens the app in his phone it isn’t. He also joined the 3 month trial just to see if that’s the cause of it not letting him use but nothing!



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Apple Music and family sharing not working??

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