WhatsApp Disconnects

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4 points

WhatsApp Disconnects

My Phone is iPhone12 Mini and OS is IOS15.1.1. Bought the phone recently

I use WiFi at home (WiFi 6). WiFi is reasonably fast at 150MBPS. When I make a WhatsApp call - the call gets disconnected as soon as the the other side answers the call! WhatsApp keep trying to 'Reconnect'. But the call never goes through.

What I have tried the following without luck:

Switched the phone off for about half an hour
Reinstalled WhatsApp
Reset the Network settings
Reset the phone
Reset WiFi router
As I have only one Sim - I could not try another Mobile operator!

Posted on Dec 8, 2021 3:00 AM

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Answer 1

karina184

Community Specialist

Dec 9, 2021 6:53 AM in response to Ravi_YV

Greetings Ravi_YV,

It sounds like you are having issues with WhatsApp Calling. We know how important this is for you, and we will help get you to the right place to find a resolution.

Here's a resource and steps that can help:

• Why am I experiencing issues with WhatsApp Calling?

If you need continued assistance, then please reach out to WhatsApp's Help Center.

Cheers!

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WhatsApp Disconnects

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