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my MacBook Pro screen has gone dark but is working on alternate display

the MacBook screen has gone blank.


I want to check the status of hardware


MacBook Pro 13″, macOS 10.13

Posted on Dec 8, 2021 3:46 AM

Reply
2 replies

Dec 8, 2021 7:14 AM in response to geetika1013

geetika1013 wrote:

the MacBook screen has gone blank.

I want to check the status of hardware


Well this rules out GPU on the logic board—but does implicate the Display Assembly issue.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


Check your coverage

https://support.apple.com/my-support


Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


my MacBook Pro screen has gone dark but is working on alternate display

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