You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Petesp78
Petesp78 Author
User level: Level 1
5 points

Why is the volume off on Apple TV?

Why is there no sound on the Apple TV ?

Apple TV HD, tvOS 15

Posted on Dec 8, 2021 11:39 AM

Reply
Question marked as Top-ranking reply
User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
144,778 points

Posted on Dec 8, 2021 12:01 PM

Likely due to either a poor network connection or a HDMI cable issue. Please first ensure the HDMI is secure on the Apple TV and also your TV. If that does not resolve the problem please use the following:


  1. Unplug your modem from its power source and Restart Modem.
  2. Unplug your router from its power source and Restart router.
  3. Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest. 


and also Apple TV - Remote troubleshooting



View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
144,778 points

Dec 8, 2021 12:01 PM in response to Petesp78

Likely due to either a poor network connection or a HDMI cable issue. Please first ensure the HDMI is secure on the Apple TV and also your TV. If that does not resolve the problem please use the following:


  1. Unplug your modem from its power source and Restart Modem.
  2. Unplug your router from its power source and Restart router.
  3. Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest. 


and also Apple TV - Remote troubleshooting



Reply

Why is the volume off on Apple TV?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up