I have reset all my information.. why can't I get my assets!!!???
I want a full $$$ refund for all the music I bought through your platform. How do I get my refund??
[Edited by Moderator]
Request a refund for apps or content that you bought from Apple - https://support.apple.com/HT204084
Assets? What do you mean by that? Apple isn't a financial investment entity.
Redownload apps and games from Apple --> https://support.apple.com/HT211841
Click on this link and read how to 'Redownload music' --> https://support.apple.com/HT211816
- Learn how to redownload music that you purchased from the iTunes Store. On iOS devices, Mac, and PC.
Redownload TV shows and movies that you purchased --> https://support.apple.com/HT211825
Legal - Apple Media Services - Apple - https://www.apple.com/legal/internet-services/itunes/us/terms.html - "DOWNLOADS You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services." Always download everything to your computer and keep multiple backup copies on local storage.
Hello ~ To your first point no…no one here works for Apple. This is an end to end user forum and we help each other with questions and concerns about all things Apple. We are all volunteers and we really are trying to help you as best we can. I could not tell from your original post that you could not access iTunes. The fact is you really need to contact Apple Support for further assistance and you may do so by going to the upper right hand corner and click on Get Support or Contact Apple for support and service. Be well.
~Katana-San~
Assets does not only refer to financial instruments. I bought music in I-tunes.... Music is art work. I own them. I can not access my assets (art work) on your platform.. I need to be compensated financially for the music that I have purchased over the years and can no longer access. They're mine and I want them. Or the monetary equivalent of the library.
I can't access I-tunes.... Is anyone who actually works for Apple on this forum? Please read the OP before offering useless info.
How do I get my music? OR how do I get the monetary value of my purchases? I am NOT looking for opinions.....
I have reset all my information.. why can't I get my assets!!!???
