You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I brought a IPhone 13 Pro recently and yesterday it got stolen I don’t know what to do it it’s still in warranty but I still payed for it I contacted the police and my network provider but there nothing else I can do it’s gone and can’t get a replacement I still have the box and proof of purchase.
iPhone 13 Pro
That's heartbreaking. Your only remedy is to claim on insurance, maybe your household insurance covers it?
Re what to do next please  look at this article and my advice after it.
 If your iPhone, iPad or iPod touch is lost or stolen – Apple Support
Tracking lost or stolen phones
The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again.
Risk mitigation
Get your provider toÂ
Cancel your SIM.
Send you a replacement SIM on same number.
You can then put the SIM in another phone to get the codes you will need.
Phishing warning
Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM.  So do not respond to texts to sign into your account! They are NOT from Apple!
 Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Â
Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you will never see the phone again.
Â
That's heartbreaking. Your only remedy is to claim on insurance, maybe your household insurance covers it?
Re what to do next please  look at this article and my advice after it.
 If your iPhone, iPad or iPod touch is lost or stolen – Apple Support
Tracking lost or stolen phones
The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again.
Risk mitigation
Get your provider toÂ
Cancel your SIM.
Send you a replacement SIM on same number.
You can then put the SIM in another phone to get the codes you will need.
Phishing warning
Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM.  So do not respond to texts to sign into your account! They are NOT from Apple!
 Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Â
Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you will never see the phone again.
Â
The warranty as nothing to do with replacing lost or stolen devices. It covers defects in manufacturing only.
If you purchased AppleCare+ with loss and theft coverage (available in only a few countries) or have other insurance for the device, you can file a claim with the insurance company.
Otherwise, you will have to purchase a replacement device yourself.
Stolen IPhone 13 pro
