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I get a message:
"The iMovie application could not be updated with your Apple ID because it was credited or purchased through another Apple ID account."
I'm connected to an Apple account on both my computer and my browser.
Mac mini, macOS 12.0
Did you ever set up an Apple I.D. for your new Mac? For Mac's running Catalina or later, I believe you can click on Apple
Logo/System Preferences/Apple I.D. and that might give you some screens that will help.
You also can create an Applie I.D. here:
appleid.apple.com.account
However, changing your Apple I.D. can cause some issues. See this link:
https://support.apple.com/en-us/HT204071
Before doing anything with your Apple I.D, you might consider calling Apple Support and discussing your update issue with the techs there. They have the capability of remotely accessing your computer that we can not do here. Click on the Get Support item in the upper right hand corner of this forum's screen. Navigate to a place where you can enter your phone number.
-- Rich
Did you ever set up an Apple I.D. for your new Mac? For Mac's running Catalina or later, I believe you can click on Apple
Logo/System Preferences/Apple I.D. and that might give you some screens that will help.
You also can create an Applie I.D. here:
appleid.apple.com.account
However, changing your Apple I.D. can cause some issues. See this link:
https://support.apple.com/en-us/HT204071
Before doing anything with your Apple I.D, you might consider calling Apple Support and discussing your update issue with the techs there. They have the capability of remotely accessing your computer that we can not do here. Click on the Get Support item in the upper right hand corner of this forum's screen. Navigate to a place where you can enter your phone number.
-- Rich
That can happen if you changed your Apple I.D. to one that is different than at the time you acquired iMovie. Also, if you purchased your Mac second hand then the Apple I.D. of the original owner would be required to update.
-- Rich
thanks for your help!
I called customer service and they solved my problem.
Apparently the problem was with the payment method (not for payment but only for me to be able to update the app).
Delete and redownload it. On a Mac, this won't affect its data, but that should be backed up anyway.
(209458)
I deleted and reinstalled and it does not work
This is a new Mac I bought. I do not remember changing my Apple Id.
If I want to change how I do it?
Ha. Go figure. Turns out to be something simple. Glad you got it worked out.
-- Rich
I can not update imovie on my computer
