MacBook Air issue-Folder icon at startup

Mac has a file folder with a question mark in center with a blank screen. It flashes. Have had memory disk storage issue messages in the past which I have attempted to correct by removing some data which helped.


Not sure what is happening now, but how can I fix this flashing folder issue. Is my Mac dead?

MacBook Air 13″, macOS 10.15

Posted on Dec 9, 2021 3:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2021 7:20 AM

Hello Advoate1,


Thanks for reaching out through the Apple Support Communities about seeing a folder with a question mark when starting up your Mac.


This article covers the steps to take when this behavior occurs: If your Mac starts up to a question mark


Should that persist after following those steps, you’ll want to reach out to Apple Support so they can look into this further: Contact Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Dec 10, 2021 7:20 AM in response to Advoate1

Hello Advoate1,


Thanks for reaching out through the Apple Support Communities about seeing a folder with a question mark when starting up your Mac.


This article covers the steps to take when this behavior occurs: If your Mac starts up to a question mark


Should that persist after following those steps, you’ll want to reach out to Apple Support so they can look into this further: Contact Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air issue-Folder icon at startup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.