My phone recently auto updated to 15.1. Now when I try to open any photos more than about 3 months old, I receive an “unable to load this photo” message. I tried shutting off and turning my phone back on. I’ve also cleared even more storage and have half of my phone’s storage available.
Any ideas?
iPhone 7, iOS 13
Hi Cnrev,
We see you're having trouble viewing some of your older photos. Do you have iCloud Photo Library enabled? If so, are you able to try a different Wi-Fi network to see if the issue persists? You can learn more about how to configure your iCloud Photo Library preferences here: Set up and use iCloud Photos
If you have the storage to accommodate your photos you can opt to download and keep originals on the device so they are easily loaded.
We hope this helps.
Take care.
Unable to load photo
