horizontal green stripe on macbook pro touch bar 2020 Monterey 12.0.1
Has anyone encounter this issue: a horizontal stripe on the touch bar?
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Has anyone encounter this issue: a horizontal stripe on the touch bar?
I decided to visit the Apple Store. Apparently it is a hardware issue that requires the replacement of the board in the main body of the unit ($585.00). It is, without question, slightly annoying since the unit exceeds the 1 year warranty by a single month-- and treated with meticulous care. There is just something not quite right when one purchases an item just shy of $2000.00 and it fails to operate as it should at 13 months. I have always had good luck with Apple products, but such an experience does leave a sour taste in one's mouth. But it is what is, I guess.
I decided to visit the Apple Store. Apparently it is a hardware issue that requires the replacement of the board in the main body of the unit ($585.00). It is, without question, slightly annoying since the unit exceeds the 1 year warranty by a single month-- and treated with meticulous care. There is just something not quite right when one purchases an item just shy of $2000.00 and it fails to operate as it should at 13 months. I have always had good luck with Apple products, but such an experience does leave a sour taste in one's mouth. But it is what is, I guess.
Hi mlhumphries,
We see you're having a Touch Bar issue. Does restarting your Mac help? If not, we'd recommend resetting the SMC to see if that resolves the issue. You can learn how here: If your Mac battery won't charge
If the issue persists we'd recommend reaching out for additional hardware support here: Get Support
Take care.
horizontal green stripe on macbook pro touch bar 2020 Monterey 12.0.1