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Apple ID

Hello,

3 days ago I updated my iOS, then I wanted to iPhone back up. But I received a message by verification failed.

in addition to, in part of apple id and iCloud has been deactivated!

So I tried to change my password on Apple website, again I received a message by “an unknown error has occurred!

Could please help me?

iPhone 11, iOS 15

Posted on Dec 9, 2021 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2021 7:40 PM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

1 reply
Question marked as Top-ranking reply

Dec 9, 2021 7:40 PM in response to Saminta

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Apple ID

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