I'm running High Sierria 10.13.6 I have ICloud turned on my iPhone and my 17 inch MacBook Pro from 2011. I am trying to sync messages from the cloud to this Mac. In Message Presences, I have the enable messages in iCloud checked. When I click the sync now button nothing happens. Anyone have any suggestions how to get the sync to work ?
Hello georgefromalgonquin,
Thanks for using the Apple Support Communities. We understand that you're running into an issue of your messages not syncing properly between your iPhone and Mac. Have you tried restarting both devices? If not, this is a good place to start.
You could also try disabling and re-enabling iMessage's on your Mac and checking to confirm the correct contact details have been selected.
Set up Messages on Mac - Stop using iMessage
Best regards.
Hello georgefromalgonquin,
Thanks for following up and keeping us informed of the actions you've performed. All the steps you've taken are great. While attempting to get the messages syncing properly, are you staying connected to a strong Wi-Fi connection? Have you tried connecting to an alternate network to see if that helps? If you use other iCloud features, such as iCloud Photos, are you seeing that those are syncing across your devices as expected?
Thanks!
I've logged out of iCloud and restarted both phone and Mac then logged back in on both. Unchecked "enable messages in iCloud" and then checked it again. Disabled messages on phone and reenabled it. I just quit messages and restarted it and the box for enable messages is gone.
What else should I be trying?
Syncing messages to iCloud
