Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a newer SE Phone

The "Touch ID & Passcode" selection is not available. My wife has the same type of phone and hers is available. I have tried to restart my phone, but that does not help.

Posted on Dec 9, 2021 5:55 PM

Reply
Question marked as Best reply

Posted on Dec 10, 2021 8:09 AM

Do you have a passcode set?

If so then check there is no restriction in Screen Time, preferably turn Screen Time right off.

Also try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios


3 replies

I have a newer SE Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.