Hello, my AirPods says that it’s not mine 😐
Hello, I recently bought an AirPods Pro from official T-mobile store in Staten Island (NY), and it’s says me that I’m not a owner of it
User profile for user:
bruno75
User level:
Community Specialist
Hey there Amoykovsky,
We use our own AirPods throughout the day, and would like to help get your own working correctly.
If you're pairing them with a compatible iPhone model, the latest version is iOS 15.1.1. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
Regardless of the message, do your AirPods still show in your Find My devices list? You can check what devices are listed by going to the iCloud website.
Let us know the results from trying a reset: How to reset your AirPods and AirPods Pro
Take care!