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how to do the trade in

How do I prepare my old phone for the apple trade-in once my new phone arrives?



iPhone XS Max, iOS 14

Posted on Dec 9, 2021 8:25 PM

Reply
Question marked as Best reply

Posted on Dec 10, 2021 12:05 AM

Hi,


When using the Trade-In Program, you always want to confirm the following has been done before sending the product to Apple:

Note: If you are using QuickStart to migrate from your old iPhone to your new iPhone, complete QuickStart first.

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


  • Sign out of iCloud Settings and disable Activation Lock
  • Erase all content and settings
  • remove all cases, screen protectors, and/or SIM card


Apple Trade In


Prepare your iPhone for packing and shipping - Apple Support

Note: This resource was created for sending your iPhone to Apple apart of a repair, but essentially is the same instructions you will follow with your Trade-In Kit.


Hope this helps.

2 replies
Question marked as Best reply

Dec 10, 2021 12:05 AM in response to tanyarubets1

Hi,


When using the Trade-In Program, you always want to confirm the following has been done before sending the product to Apple:

Note: If you are using QuickStart to migrate from your old iPhone to your new iPhone, complete QuickStart first.

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


  • Sign out of iCloud Settings and disable Activation Lock
  • Erase all content and settings
  • remove all cases, screen protectors, and/or SIM card


Apple Trade In


Prepare your iPhone for packing and shipping - Apple Support

Note: This resource was created for sending your iPhone to Apple apart of a repair, but essentially is the same instructions you will follow with your Trade-In Kit.


Hope this helps.

how to do the trade in

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