How to trade in

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Level 1

4 points

How to trade in

I intend to trade in my old iPhone for a new one, so I am kind of confused how to trade in the old one. If I order the new one online and when it arrives, how am I supposed to trade in, send it myself or Apple to send someone to picks it up?

iPhone 11, iOS 14

Posted on Apr 19, 2022 7:04 AM

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Answer 1

ProustGiulio

Level 10

208,193 points

Apr 19, 2022 7:07 AM in response to crystelle241

When you get the new one, Apple will send you (separately) a return package with the appropriate label, and you have 14 days to ship it back.

See the section FAQ at the bottom of this support page:--> Apple Trade In - Apple

Regards

Giulio

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Answer 2

Apr 19, 2022 7:05 AM in response to crystelle241

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Answer 3

crystelle241 Author

Level 1

4 points

Apr 19, 2022 7:08 AM in response to ProustGiulio

Thanks

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Answer 4

ProustGiulio

Level 10

208,193 points

Apr 19, 2022 7:11 AM in response to crystelle241

My pleasure :)

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