Trade in Old iPhone
Hi, I just received my new iPhone in the mail. I’m supposed to trade in my old iPhone, but I thought there would be a trade in kit coming with my new phone, but there wasn’t. How should I trade in my old one?
iPhone 7, iOS 14
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi, I just received my new iPhone in the mail. I’m supposed to trade in my old iPhone, but I thought there would be a trade in kit coming with my new phone, but there wasn’t. How should I trade in my old one?
iPhone 7, iOS 14
Apple's Trade Partner will send you the box separately. Don't worry, you have time to return the phone. If you have an Apple Store near you, you don't even have to send it back. You can drop it off at the Apple Store.
Apple's Trade Partner will send you the box separately. Don't worry, you have time to return the phone. If you have an Apple Store near you, you don't even have to send it back. You can drop it off at the Apple Store.
The trade in kit comes separately. (At least it does in the UK)
Trade in Old iPhone