You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I’m trying to update my payment option but it’s saying that my card is invalid. I have just had a replacement card as my other one was stolen but it’s the same bank and same suffix so I’m unsure what the issue is? Help please 🙏
iPhone 12 Pro, iOS 14
bronwyn25 Said:
"Invalid card: I’m trying to update my payment option but it’s saying that my card is invalid. I have just had a replacement card as my other one was stolen but it’s the same bank and same suffix so I’m unsure what the issue is? Help please"
-------
Troubleshooting Apple Payment:
Two Things...
A. Contact your Financial Institution (Bank):
Ask your bank. They may be blocking it out, seeing it as suspicious activity. Happened to me when first using Apple (and still does if purchased in the middle of the night --my time.
Still Need Help?  If so, refer to the following...
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
bronwyn25 Said:
"Invalid card: I’m trying to update my payment option but it’s saying that my card is invalid. I have just had a replacement card as my other one was stolen but it’s the same bank and same suffix so I’m unsure what the issue is? Help please"
-------
Troubleshooting Apple Payment:
Two Things...
A. Contact your Financial Institution (Bank):
Ask your bank. They may be blocking it out, seeing it as suspicious activity. Happened to me when first using Apple (and still does if purchased in the middle of the night --my time.
Still Need Help?  If so, refer to the following...
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Invalid card
