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iPad Unavailable Message

A friend Purchased my daughter this iPad got it all set up for her everything was working fine I am assuming that she messed up on her passcode many many times I do not have a computer available to re-start or any of that at the moment but instead of saying disabled it says iPad unavailable can anybody help me figure this out


[Re-Titled by Moderator]

iPad, iPadOS 15

Posted on Dec 9, 2021 9:45 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2022 7:57 AM

Fixed it

Restoring the iPad (not update and restore) through iTunes solved the problem

I noticed before restoring my iPad - date and time had changed


  • turn off your ipad
  • connect your cable to pc/mac ( not iPad)
  • hold the home button on your ipad
  • connect the other end of the cable When you see the apple logo release the home button
  • your iPad will say connect to itunes
  • open the iTunes on your computer and select restore ( not update and restore) when the message pops up.
  • This will restore iPad -
  • YOU WILL LOSE ALL THE DATA ON YOUR IPAD
  • YOU WILL NEED THE APPLE ID AND PASSWORD USED BEFORE THE RESET


36 replies

Mar 31, 2022 11:44 AM in response to Airlanes11

Airlanes11 wrote:

My i pad says unavailable


If the previously-linked info from the earlier replies here fails to resolve this, contact Apple Support. Could be failed hardware, certainly. Could be some other issue. Apple will gather related info, and discuss your options and alternatives. If it’s a new iPad, it’s usually under a hardware warranty for the first year.

Apr 29, 2022 4:33 PM in response to tonyfromdothan

tonyfromdothan wrote:

With respect, that answer isn’t helpful in some situations. For instance, many of us are seeing “iPad Unavailable” in situations that have nothing to do with incorrect passwords and PIN codes…nor are we being prompted to do anything.


The sequence necessary for the "iPad Unavailable" message is the same as the forgotten passcode. Reset the device.


That’s the issue that some of us need resolving. I appreciate folks’ willingness to help but, so far, I haven’t seen anything applicable.


Scroll up and follow the password-reset described. If the described password-reset sequence does not work for the device unavailable error, contact Apple Support using the Get Support link in the upper right of this webpage.

Mar 4, 2022 7:21 PM in response to Helpme2021new

iPad Pro unavailable,

What a horrible security software update. I’m one of a lot having this same issue. It won’t connect to WiFi. I don’t have iTunes and based on comments above Best Buy might not be able to help since this device won’t connect online. The physical hardware seems okay just really bad security software. What a waste !

iPad Unavailable Message

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