Deleted emails reappearing

Every time I delete an email, it reappears in my inbox within a few minutes. I can delete it over and over again and it will not remove the email. This has only begun in the last two days. I have called my email provider Go Daddy and they claim this is an issue with Mac Mail. All the staff in the company are having the same issue. I have made NO changes to my email accounts. I'm on a MacBook Pro running macOS Monterey 12.0.1. When I log into Go Daddy webmail and delete emails this works. I don't want to have to run two email platforms so I can delete emails. What I have done to try to fix this:


  • deleted my email account and readded
  • reset my computer
  • made sure all updates were completed
  • checked the setting in mailbox behaviours



MacBook Pro (2020 and later)

Posted on Dec 9, 2021 11:02 PM

Reply
1 reply

Dec 10, 2021 6:15 PM in response to MichyatGIG

Greetings, MichyatGIG. 


Welcome to the Apple Support Communities! We understand that you and your officemates are experiencing issues with deleting email from your Go Daddy accounts in Mail on your MacBook Pro after upgrading to macOS Monterey, and you’d like to see if we can offer some assistance. 


It sounds like you’ve done some incredible troubleshooting already. Reaching out to Go Daddy Support was a great step!


Since this started with a macOS upgrade, we’re curious about whether you went through the last step in their support article when you reached out:


Troubleshooting Apple Mail | Workspace Email - GoDaddy Help US


It looks like you may need to make some selections and quit and relaunch Mail a couple of times for that resolution to make an impact. 


This resource is also great to bookmark for macOS Monterey Mail guidance:

Mail User Guide for Mac - Apple Support


For example, you might try to rebuild the Go Daddy mailbox.

Rebuild mailboxes in Mail on Mac - Apple Support


All Our Best.

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Deleted emails reappearing

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