Some text message history were not transferred when moving from iPhone8 to iPhone13

It was stuck at 2 minutes left for 30 minutes so I cancelled

iPhone 8 Plus, iOS 15

Posted on Dec 10, 2021 10:29 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2021 12:14 PM

Hi, Mikala64,


Congratulations on your new iPhone 13! If we understand, after transferring data from your iPhone 8 to the iPhone 13, your SMS text messages have not shown up. We are happy to help.


First, if you utilized Messages in iCloud, make sure that feature is enabled under Settings > [your name] > iCloud. If you're not sure if you were using this feature and still have access to your previous iPhone, you can check under the same settings menu.


If you still need help after that, please let us know the following information:


  1. Are you missing messages from everyone, or just some contacts?
  2. If just some contacts, are they all other Apple users, all non-Apple users, or a mixture of both?
  3. How did you transfer your data? Example: Quick Start, iCloud/computer backup.
  4. What is the currently installed iOS version on your iPhone 13? Example: iOS 15.1.1. You can find this under Settings > General > About.


Best!


1 reply
Question marked as Top-ranking reply

Dec 11, 2021 12:14 PM in response to Mikala64

Hi, Mikala64,


Congratulations on your new iPhone 13! If we understand, after transferring data from your iPhone 8 to the iPhone 13, your SMS text messages have not shown up. We are happy to help.


First, if you utilized Messages in iCloud, make sure that feature is enabled under Settings > [your name] > iCloud. If you're not sure if you were using this feature and still have access to your previous iPhone, you can check under the same settings menu.


If you still need help after that, please let us know the following information:


  1. Are you missing messages from everyone, or just some contacts?
  2. If just some contacts, are they all other Apple users, all non-Apple users, or a mixture of both?
  3. How did you transfer your data? Example: Quick Start, iCloud/computer backup.
  4. What is the currently installed iOS version on your iPhone 13? Example: iOS 15.1.1. You can find this under Settings > General > About.


Best!


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Some text message history were not transferred when moving from iPhone8 to iPhone13

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