Choppy and laggy scrolling on MacBook Pro (2021, macOS Monterey 12.0.1)

Yeah the rep told me they have an open ticket and a fix is in the works for the issue. Even the M1 at some of the Apple stores have the scroll issue. I asked for a refund and they told me that I could trade it in for half the credit lmao.

I went to the Genius Bar yesterday to inquire about this. I have 14 inch M1 Pro MacBook Pro (16GB), and the service advisor told me that there are "no hardware issues" detected when he ran tests. I am CERTAIN he's wrong. He reset all the settings, I reset the laptop, and the scrolling issue persists. Whenever I'm in Preview, Safari, and basically any document with a few pages, the scroll pauses, lags, or flat out stops. This is an issue with the chip, right? If so, how can I get the chip replaced. Or, will Apple will be replacing the laptops with this issue?

I have also faced this issue on recently brought M1 Pro MacBook Pro. How to raise this a incident to apple?

Hey there! I'm having a similar issue as well. Per a senior Mac advisor I spoke with today, this is a known issue and engineering has opened an incident for this problem as of 09/28. Issue is related to the M1 chip on some computers. Sucks that such an expensive computer is rendered pretty much useless.

There is no ETA on when Apple will fix this issue. Given that it's been out for more than 1 year, I'd expect that there's no fix going to be coming out anytime soon. I asked if I could get a replacement computer and was told that the issue persists for replacing computers for the users who reported the issue. They told me that they've added me to a support incident that they have opened for this issue.