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I just subscribed family plan for the apple music for my wife and myself.
While apple music on her phone works, it doesnt work on her ipad. They use same apple id and everything.
anyone know how to fix this?
thank you!!!
[Re-Titled by Moderator]
Have her sign out and sign back in again so it takes a fresh look.
If you still have questions or problems:
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Have her sign out and sign back in again so it takes a fresh look.
If you still have questions or problems:
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Apple Music with family sharing works on iPhone but not in iPad with same Apple ID
