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User profile for user: carosemenat
carosemenat Author
User level: Level 1
4 points

i cannot use my apple id and password on my macbook air app store

I am trying to enter on my App Store in my macbook air and it replies that my apple id or password are incorrect. However this is not true, because I changed it and I am using my info on my iphone (app store included). Please HELP, I don't know how to solve this. I have changed my password 2 times already.

MacBook Air 13″, OS X 10.10

Posted on Dec 10, 2021 10:22 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,039 points

Posted on Dec 11, 2021 9:26 AM

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.  *

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i cannot use my apple id and password on my macbook air app store

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