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RPSERRANO99 Author

Level 1

4 points

Apple ID works on everything except App Store

I can use my Apple ID on everything except App Store. It says I need to sign in but when I do it says my Apple ID or password is incorrect.

iPhone 13 Pro Max, iOS 15

Posted on Sep 7, 2022 8:49 PM

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Level 10

684,045 points

Posted on Sep 8, 2022 12:19 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone *

Restart your iPad. *

Try a forced restart. See the section towards the end of the article.

Reset Device. -

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, use Twitter or Messages.

Apple on Twitter

Messages chat with Apple

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Best reply

Level 10

684,045 points

Sep 8, 2022 12:19 PM in response to RPSERRANO99

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone *

Restart your iPad. *

Try a forced restart. See the section towards the end of the article.

Reset Device. -

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, use Twitter or Messages.

Apple on Twitter

Messages chat with Apple

Reply

Apple ID works on everything except App Store

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