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Can't update any apps

I cannot update any of my apps. It asks for me to login with my Apple ID password which I have changed and entered, so I know it is correct, and it still says verification failed every time for every app. I know the password is correct it just will not allow me to update anything in App Store.


iPhone 11, iOS 14

Posted on Jan 20, 2021 1:03 PM

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3 replies

Jan 21, 2021 10:30 AM in response to Eric Root

Yes tried that. So I recently switched Apple ID's on this device entirely because I was in one with my family's devices. And it looks like for some strange reason it is picking up the old Apple ID when I am trying to update apps even though I am logged into the new one everywhere else. A couple of times it will ask me to enter my trusted phone number which should be mine, but it is showing a family member's from the old Apple ID. Now, it is putting me through a loop saying my Apple ID is locked and to go to my laptop to reset my password, and as soon as I do that, I go back to phone, try to update apps, enter new password, and it informs me it's locked again and sends me back to laptop to reset.

Can't update any apps

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