Cannot reset Apple ID security questions

My Apple ID syncs with my Gmail account but gives me an error so I can change the security question


[Edited by Moderator]



iPhone 13, iOS 15

Posted on Dec 10, 2021 11:30 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2021 5:53 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Dec 11, 2021 5:53 AM in response to alireza_mgh

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot reset Apple ID security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.