You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ccharris529 Author

Level 1

4 points

account says i dont have any purchases

my account says i made an app purchase but when i requested a refund it said i had no purchases. what do I do??

Posted on Dec 11, 2021 4:59 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Dec 11, 2021 5:03 AM

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.

If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

View in context

account says i dont have any purchases

Similar questions