CarPlay keeps disconnecting in new Jeep Wrangler

I bought a new Jeep Wrangler with the CarPlay feature. it randomly disconnects even with an Apple certified cable. My OS on my iPhone is 15.1.1. Do you think a shielded heavy duty cable like a Dewalt would fix the problem?


iPhone 12 mini, iOS 15

Posted on Dec 11, 2021 5:49 AM

Reply
1 reply

Dec 12, 2021 9:45 AM in response to RickOC52

Hi there RickOC52,


Welcome to Apple Support Communities. We're happy to help with this trouble you're having using CarPlay. We would recommend trying another Apple branded or Apple approved cable to test the issue. You can also try connecting to another port in your vehicle if one is available. And, are you using a case with your iPhone? If so, does this persist after removing the case?


Get back to us with this info, and we can go from there if needed.


Have a great day!

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CarPlay keeps disconnecting in new Jeep Wrangler

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