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Apple ID not active or verification failed

 hello there i am sangam from nepal...i need your help ..my sister bought an i phone 12 pro max and she made an apple id by watching youtube... and she forget password..but she didn't complete propper process of making an id.... now i can't reset the phone and can't sign out too.. whenever i did it's shows verification failed and apple id is not active... please help me i sold my another i phone and i can't transfer my data i have lots of important files in another device please help me..

device : 12 pro max 


[Email Edited by Moderator]

Posted on Dec 11, 2021 5:36 AM

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Question marked as Best reply

Posted on Dec 11, 2021 5:46 AM

Messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


The solution* to this is to contact Apple Support by clicking here --> https://getsupport.apple.com/?caller=cups

Select "Apple ID"

Select "Other Apple ID Topics"

Select "The topic is not listed"


Alternative ways to get support:


Worldwide Support https://support.apple.com/choose-country-region

Choose your country. Some may have different languages available. If your country is not listed see if there is an "other" option for your region of the world. E.g.,

Other Africa - https://support.apple.com/en-afri

Other Middle East - https://support.apple.com/en-mide

Other Asia - https://support.apple.com/en-asia

Other Europe - https://support.apple.com/en-euro

Latin America and the Caribbean - https://support.apple.com/en-lamr


Phone support, click here --> https://support.apple.com/HT201232


Apple Support using Twitter

https://twitter.com/AppleSupport


*(Based upon suggestions by Community Specialists here --> https://discussions.apple.com/thread/253385195 and here --> https://discussions.apple.com/thread/253389098 , and indicated to be an effective solution here --> https://discussions.apple.com/thread/253387403?answerId=256339523022#256339523022 )

Similar questions

1 reply
Question marked as Best reply

Dec 11, 2021 5:46 AM in response to sangam623

Messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


The solution* to this is to contact Apple Support by clicking here --> https://getsupport.apple.com/?caller=cups

Select "Apple ID"

Select "Other Apple ID Topics"

Select "The topic is not listed"


Alternative ways to get support:


Worldwide Support https://support.apple.com/choose-country-region

Choose your country. Some may have different languages available. If your country is not listed see if there is an "other" option for your region of the world. E.g.,

Other Africa - https://support.apple.com/en-afri

Other Middle East - https://support.apple.com/en-mide

Other Asia - https://support.apple.com/en-asia

Other Europe - https://support.apple.com/en-euro

Latin America and the Caribbean - https://support.apple.com/en-lamr


Phone support, click here --> https://support.apple.com/HT201232


Apple Support using Twitter

https://twitter.com/AppleSupport


*(Based upon suggestions by Community Specialists here --> https://discussions.apple.com/thread/253385195 and here --> https://discussions.apple.com/thread/253389098 , and indicated to be an effective solution here --> https://discussions.apple.com/thread/253387403?answerId=256339523022#256339523022 )

Apple ID not active or verification failed

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