Hi i want to put some $ on my account and it keeps saying “Your purchase could not be completed” and “ contact iTunes Store support to complete this transaction

Since it says to contact iTunes Support, do this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Hi,

Sorry to hear you are having issues with adding funds to your Apple ID balance.

For this specific error, you will need to contact Apple Support to review your account.

• If your payment method is declined in the App Store or iTunes Store
• https://support.apple.com/itunes