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Hi i want to put some $ on my account and it keeps saying “Your purchase could not be completed” and “ contact iTunes Store support to complete this transaction

iPhone 7 Plus

Posted on Dec 11, 2021 12:11 PM

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Question marked as Top-ranking reply

Posted on Dec 11, 2021 1:08 PM

Since it says to contact iTunes Support, do this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

2 replies

Hi i want to put some $ on my account and it keeps saying “Your purchase could not be completed” and “ contact iTunes Store support to complete this transaction

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