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my iPad is frozen on the support.apple.com/ipad/restore screen.

my iPad is frozen on the support.apple.com/ipad/restore screen. how do i restore my iPad??


Posted on Dec 11, 2021 10:36 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2021 12:06 AM

Hi there! If you would like to restore your iPad, please refer to the following article: https://support.apple.com/en-us/HT201252

(Notice: Restoring your iPad will revert it back to it's factory settings. It is highly recommended you make a backup of your data.


If you were just trying to get your iPad unfrozen, you can do the following:


Hold down the Power button and the Home button together until the iPad turns off and reboots. You can let go when you see the Apple logo on the screen.

5 replies
Question marked as Top-ranking reply

Dec 12, 2021 12:06 AM in response to bradshelppage

Hi there! If you would like to restore your iPad, please refer to the following article: https://support.apple.com/en-us/HT201252

(Notice: Restoring your iPad will revert it back to it's factory settings. It is highly recommended you make a backup of your data.


If you were just trying to get your iPad unfrozen, you can do the following:


Hold down the Power button and the Home button together until the iPad turns off and reboots. You can let go when you see the Apple logo on the screen.

my iPad is frozen on the support.apple.com/ipad/restore screen.

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