My phone has been stolen, I am not able to disable it- next steps?

oioio12 Said:

"My phone has been stolen, I am not able to disable it- next steps?: Next steps? I am unsure how to proceed"

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Two things:

A. Modify your Credentials:

Having been stollen, consider modifying your credentials, ASAP, starting with a new password.

• Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option

Also...

B. Verify the Device:

Verify that the device is still assigned to your Apple Account: Check your Apple ID Device List to See where you're Signed in - Apple Support

Hi oioioi12,

 Welcome to the Apple Community, where some of us do our best to help each other troubleshoot.

Apple Support have an article online to help you:

Try following the steps in the article.

If your iPhone, iPad, or iPod touch is lost or stolen

https://support.apple.com/en-us/HT201472

Hope this helps you.