Apple Music

I have been using the Apple Music student subscription for several days now, every time I open the app, it asks for my Apple ID password what should I do






[Image Edited by Moderator to Remove Personal Information]

iPhone 11, iOS 15

Posted on Dec 12, 2021 8:03 AM

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Question marked as Top-ranking reply

Posted on Dec 13, 2021 9:00 AM

Hello Adik327,


From your post it appears you are being asked for your Apple ID password whenever using the Music app.


Since it appears you are using an iPhone, we would recommend that you power cycle the iPhone using these instructions: Restart your iPhone - Apple Support. While simple, this can refresh the iOS, apps and connections. 


Confirm and make sure the Apple ID you're using for Apple Music is signed in: Sign in with your Apple ID


If this only happens when using the Music app, then we would suggest that you remove the app, restart the iPhone, and then install the app again: Delete built-in Apple apps from the Home Screen on your iOS 14 or later or iPadOS device or Apple Watch - Apple Support


Also, keep in mind that with this step, any songs you have for offline play will need to be downloaded again.


Have a good day.

1 reply
Question marked as Top-ranking reply

Dec 13, 2021 9:00 AM in response to Adik327

Hello Adik327,


From your post it appears you are being asked for your Apple ID password whenever using the Music app.


Since it appears you are using an iPhone, we would recommend that you power cycle the iPhone using these instructions: Restart your iPhone - Apple Support. While simple, this can refresh the iOS, apps and connections. 


Confirm and make sure the Apple ID you're using for Apple Music is signed in: Sign in with your Apple ID


If this only happens when using the Music app, then we would suggest that you remove the app, restart the iPhone, and then install the app again: Delete built-in Apple apps from the Home Screen on your iOS 14 or later or iPadOS device or Apple Watch - Apple Support


Also, keep in mind that with this step, any songs you have for offline play will need to be downloaded again.


Have a good day.

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