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Free App issue

Anyone know why when I try to download a free app, I get verify billing address. I verify and it goes back to the original password screen. It is only on my iPhone XR.

Posted on Dec 12, 2021 8:38 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2021 11:34 AM

Do you have a valid payment method? Unless you have a None option in the payment methods, you usually must have a functioning payment method. Even for free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Dec 12, 2021 11:34 AM in response to bonedogy

Do you have a valid payment method? Unless you have a None option in the payment methods, you usually must have a functioning payment method. Even for free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

Free App issue

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