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Activation lock

my iPad is in activation lock , I have had this for ten years , the email account and password I used to set this up hasn’t been used for years . So there is zero luck on using that to activate that way . I guess this now becomes more apple junk .

Posted on Dec 12, 2021 2:08 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2021 3:13 PM

Without the Apple ID and Password used to set up the device, you will never get by the Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can provide the original receipt, clearly showing the serial number. Check this link...

How to remove Activation Lock - Apple Support

You can recycle the device at any Apple Store.

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Question marked as Top-ranking reply

Dec 12, 2021 3:13 PM in response to Tacoma21

Without the Apple ID and Password used to set up the device, you will never get by the Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can provide the original receipt, clearly showing the serial number. Check this link...

How to remove Activation Lock - Apple Support

You can recycle the device at any Apple Store.

Dec 12, 2021 3:28 PM in response to Tacoma21

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


Activation lock

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