You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

abouma Author

Level 1

8 points

Activation lock

My ipad suddenly wants my apple id to remove activation lock. It doesn’t accept email and password that I use for my apple id. What other means can I can I remove activation lock so I can use the ipad?

iPad 2

Posted on Dec 3, 2022 8:58 PM

Top-ranking reply

Niel

Level 10

733,343 points

Posted on Dec 3, 2022 9:26 PM

If you're getting told that Apple ID can't be used to unlock it and are the unit's original owner, click here and submit an unlock request.

If you're getting told that Apple ID can't be used to unlock it and aren't the unit's original owner, contact the person who is.

If you're getting a different error message, post it in this thread.

(230028)

View in context

Activation lock

Similar questions