Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I upgrade macbook OS from EL Capitan to High Sierra or Newer?

I have an early 2015 MacBook Pro Retina 13 using El Capitan 10.11.6. Im trying to upgrade the OS to High Sierra or newer. I have clicked the links to the OS upgrades that have been provided in answers to other peoples' questions. Nothing happens. It takes me to a blank page on the apple website. Are the servers down? What is wrong?

MacBook Pro (2020 and later)

Posted on Dec 12, 2021 4:58 PM

Reply
Question marked as Best reply

Posted on Dec 13, 2021 8:09 AM

They broke the links. The work-around for the very short term is to use these:


Copy/Pasting one of these into the Safari address bar is said to work…

macappstore://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

macappstore://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

macappstore://apps.apple.com/us/app/macos-mojave/id1398502828?mt=12

macappstore://apps.apple.com/us/app/macos-high-sierra/id1246284741?mt=12

Similar questions

5 replies
Question marked as Best reply

Dec 13, 2021 8:09 AM in response to macbookeditor

They broke the links. The work-around for the very short term is to use these:


Copy/Pasting one of these into the Safari address bar is said to work…

macappstore://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

macappstore://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

macappstore://apps.apple.com/us/app/macos-mojave/id1398502828?mt=12

macappstore://apps.apple.com/us/app/macos-high-sierra/id1246284741?mt=12

Dec 12, 2021 6:16 PM in response to Ozzie1910

The support.apple.com link takes me to the page I've seen before in other answers. None of the links work for me. I've tried High Sierra, Mojave, Catalina, and Big Sur. They all take me to another Apple page that is blank. The tab at the top says @@softwareName@@ on the App store. I included a pic of my tabs.


I will try the other link for mrmacintosh.


Why can't I upgrade macbook OS from EL Capitan to High Sierra or Newer?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.