Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cant update

why can i not update any of my apps? itunes says my apple id is wrong but it’s not

Posted on Dec 12, 2021 7:06 PM

Reply
Question marked as Best reply

Posted on Dec 12, 2021 7:13 PM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -      


If necessary, try Twitter


https://twitter.com/AppleSupport.   -        

1 reply
Question marked as Best reply

Dec 12, 2021 7:13 PM in response to appleappleapple2

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -      


If necessary, try Twitter


https://twitter.com/AppleSupport.   -        

Cant update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.