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Screen time password reset not working

I forgot my screen time password so I used “forgot my password” to change it but when I tried to put it in again after it did not work. When I tried to change it again it says my Apple ID or password is incorrect even though I am certain I put everything in right.

iPad Pro, iPadOS 14

Posted on Dec 13, 2021 1:26 AM

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Question marked as Top-ranking reply

Posted on Dec 13, 2021 10:34 AM

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


https://youtu.be/4vFLGE7et_w


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

1 reply
Question marked as Top-ranking reply

Dec 13, 2021 10:34 AM in response to cindy359

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


https://youtu.be/4vFLGE7et_w


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

Screen time password reset not working

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