Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fitness app

My fitness app in the iPhone 12 is not updating data from the Apple Watch for more than a week now. Anyone has a clue on how to fix it? Thanks!

iPhone 12

Posted on Dec 13, 2021 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 7:34 AM

Hello VJ Vicman,


It sounds like you need some help syncing your Activity data to your iPhone. We will be happy to help.


Let's restart both devices:


How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, unpair and pair your Apple Watch again and restore from the backup:


Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


We hope this helps!


Cheers!

3 replies
Question marked as Top-ranking reply

Dec 14, 2021 7:34 AM in response to VJ Vicman

Hello VJ Vicman,


It sounds like you need some help syncing your Activity data to your iPhone. We will be happy to help.


Let's restart both devices:


How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, unpair and pair your Apple Watch again and restore from the backup:


Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


We hope this helps!


Cheers!

Fitness app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.