Home App Stuck
Hello! I have been trying to open the home app, but it gets stuck in a loading screen that says “Loading Accessories and Scenes” Could someone help?
Thank you
iPad Pro, iPadOS 15
User profile for user:
Matthew.S81
User level:
Community Specialist
Hi EnzoFarisco,
We'd like to help you find the best resolution for the Home app. We would recommend staring with making sure your iPad has the latest iPadOS version 15.2 to ensure this is not software related. If this does not help, we would recommend next to make sure that you have one or more HomeKit-enabled accessories.
Look for the label “Works with Apple HomeKit” on the product packaging. In addition, on your device, sign in to iCloud with your Apple ID and make sure you turn on iCloud Keychain and Home to edit home users and use accessories on all your devices, and check About privacy and Location Services in iOS and iPadOS and check HomeKit.
If you continue to have issues after following this guidance, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.