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DMPDover Author

Level 1

5 points

backup question

I have completed a backup with my laptop. Then I reset my phone to factory setting. Now i want to restore my backup and its asking for a backup password. Never knew I had one. What do I do?

iPhone 7, iOS 15

Posted on Dec 13, 2021 2:14 PM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Dec 13, 2021 2:28 PM

From the article below.

If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password.

Backups - encrypted backups in iTunes.

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