I tried shutting down my mac after my lockdown browser failed to quit and not I can’t leave this black screen no matter what I press. What should I do?

MacBook Pro (2020 and later)

Posted on Dec 13, 2021 3:40 PM

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2 replies

leroydouglas

Level 10

204,078 points

Dec 13, 2021 4:14 PM in response to Macchamberlain

Macchamberlain wrote:

I tried shutting down my mac after my lockdown browser failed to quit and not I can’t leave this black screen no matter what I press. What should I do?

Not sure what a "lockdown browser" is referring to...

Non-the-less references this Help Topic—If your Mac starts up to a blank screen (white, black, gray, or blue)

https://support.apple.com/en-us/HT210905

Jan 3, 2022 10:48 AM in response to Macchamberlain

I can’t stop canceling after trying to print receipts

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I tried shutting down my mac after my lockdown browser failed to quit and not I can’t leave this black screen no matter what I press. What should I do?