Can't verify identity in Apple Cash

Question

Level 1

13 points

Can't verify identity in Apple Cash

it was tryna have me verify and it wasn’t working i’m thinking maybe i entered my name wrong i think on my birth certificate it’s my first n middle name and i j used my first for the verification but now i can’t find where verify myself, i’ve checked the app and there’s no verify button

Can't verify identity in Apple Cash

iPhone XR, iOS 14

Posted on Dec 13, 2021 9:26 PM

Reply

Answer 1

Top-ranking reply

ChanLynch

Level 4

1,212 points

Dec 13, 2021 9:33 PM in response to starthedog

Welcome to Apple Support Community!

So if your identity verification is failing, I would look at the following things before attempting again.

Settings > Name : does your name show on your Apple ID as it does on your state id or drivers license
settings > name > name phone number email : does your date of birth show correctly
Wallet App > Apple Cash Card > 3 dots top right > billing address : does your billing address show as it does on your DL or state id
Do you have any open Apple Cash accounts with your SSN?
Are you over the age of 18?

If you have attempted to verify your identity through the wallet, it may restrict your Apple Cash account.

Identity Verification for Apple Cash : https://support.apple.com/en-us/HT207887

If your Apple Cash is locked or Restricted: https://support.apple.com/en-us/HT207932

You will need to contact Apple Support and speak with someone in the Apple Cash Department!

Contact Apple Support: https://www.apple.com/contact/

Hope this helps ;)

Reply

Can't verify identity in Apple Cash

Similar questions