I have never had to verify my identity before to send money through apple pay. They prompt me to scan my Dl front and back and I do so. However, the verification failed. What am I supposed to do next?
iPhone 11 Pro, iOS 15
Hi,
Sorry to hear you are having some trouble completing Identity Verification to continue using Apple Cash.
Identity Verification is normal, and everyone who uses Apple Cash has to complete it at least once.
When submitting your ID, make sure it meets the verification requirements:
Identity verification for Apple Card or Apple Cash
If the above has been met, confirm that you meet the minimum requirements for an Apple Cash account:
If you are unable to complete Identity Verification, and see an alert that ‘Sending and Receiving with Apple Cash has been Restricted’, contact Apple Support.
If your Apple Cash account is restricted or locked
Hope this helps.
Hi,
Sorry to hear you are having some trouble completing Identity Verification to continue using Apple Cash.
Identity Verification is normal, and everyone who uses Apple Cash has to complete it at least once.
When submitting your ID, make sure it meets the verification requirements:
Identity verification for Apple Card or Apple Cash
If the above has been met, confirm that you meet the minimum requirements for an Apple Cash account:
If you are unable to complete Identity Verification, and see an alert that ‘Sending and Receiving with Apple Cash has been Restricted’, contact Apple Support.
If your Apple Cash account is restricted or locked
Hope this helps.
Identity Verification for Apple Pay
