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Level 1

4 points

My update is stuck in preparing update

My iPhone is trying to update software but it is stuck at preparing update

iPhone 12 Pro, iOS 15

Posted on Dec 13, 2021 10:56 PM

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Level 8

45,812 points

Posted on Dec 13, 2021 11:09 PM

Welcome to Apple Support Communities.

Restart your iPhone - Apple Support, then Update iOS on iPhone - Apple Support.

You may need to refer to If your iPhone, iPad or iPod touch won’t update - Apple Support.

Jack

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Level 8

45,812 points

Dec 13, 2021 11:09 PM in response to sdwiham

Welcome to Apple Support Communities.

Restart your iPhone - Apple Support, then Update iOS on iPhone - Apple Support.

You may need to refer to If your iPhone, iPad or iPod touch won’t update - Apple Support.

Jack

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My update is stuck in preparing update

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