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how do I restore my phone to factory settings using a computer for my iphone X that is froze up, it won't turn off either. I got a new phone n need to remove my information. clear the phone so I can return it to the cell phone company for a trade in on the phone.
iPhone XR, iOS 14
If it is frozen, try a "forced" restart using these instructions:--> Force restart iPhone – Apple Support
When done, use this procedure:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Regards
Giulio
If it is frozen, try a "forced" restart using these instructions:--> Force restart iPhone – Apple Support
When done, use this procedure:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Regards
Giulio
how to reset iphone xr that is malfunctioning
