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my son's age is not correct

my kid's age is wrong but the wrong age is under 13 - there's nothing I can do to change it?


Posted on Dec 14, 2021 7:43 AM

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Question marked as Best reply

Posted on Dec 14, 2021 7:54 AM

Click on the link to read how to 'Update the birth date associated with your Apple ID' - https://support.apple.com/HT204164

- "Be sure to enter your correct date of birth. After you change it to any age below 13, you can't edit it."


For a child under 13 you will have to contact Apple:


Click here --> https://support.apple.com/choose-country-region/ Select your country, then a product and work your way down the menu until you reach the help you need. If you do not find it, select a different topic and work you way down to any option that results in a telephone or chat request.


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Best reply

Dec 14, 2021 7:54 AM in response to agelesshelp

Click on the link to read how to 'Update the birth date associated with your Apple ID' - https://support.apple.com/HT204164

- "Be sure to enter your correct date of birth. After you change it to any age below 13, you can't edit it."


For a child under 13 you will have to contact Apple:


Click here --> https://support.apple.com/choose-country-region/ Select your country, then a product and work your way down the menu until you reach the help you need. If you do not find it, select a different topic and work you way down to any option that results in a telephone or chat request.


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

my son's age is not correct

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